COVID-19 Resource Hub
We’ve pulled together valuable resources from across Schwab.
What you need to know—in one place
As we all adapt to this “new normal”, we will update this page with links to the most relevant resources to help you best serve your clients, along with any actions we’re taking as a business. We continue to monitor the COVID-19 situation and its impacts.
To access certain information, you will need to log in using your Schwab Advisor Center® credentials.
Stay current with the latest Schwab updates. A full roster of bulletins is posted to the News & Resources tab on Schwab Advisor Center®.
Find valuable resources to help you manage your business during these unfamiliar times.
Navigating your network in a virtual environment
More than ever, our day-to-day interactions are happening in a digital world. We've outlined solutions and strategies that can help you better navigate your network in our virtual environment.
Cultivating virtual client relationships
With less face-to-face interaction, connecting virtually is essential. Find ways to support and inspire your clients—and colleagues—along with tips to conduct effective virtual meetings.
Building business continuity plans
The pandemic will likely lead to more intense regulatory scrutiny of how advisory firms prepare to address business disruptions. Explore the building blocks of an effective business continuity plan.
Defend against cybercrime
Working from home or in a different environment makes cybersecurity especially important. Take action with these cyber-safe practices.
Move fast with digital tools
Process your requests quickly and securely on Schwab Advisor Center. Register for one of our live, biweekly webcasts and find other new and smart tips for executing common tasks.
Ensure clients can act quickly and confidently
Keep your clients informed of important processes, account tools, and Schwab’s role as a custodian with the Client Learning Center. Familiarize yourself with the website so you can walk clients through it over the phone.
Making sense of regulatory changes
We’re looking out for regulatory and policy changes that could affect your business and your clients. Read RIA Washington Watch and watch our Regulatory Update webcast replay to find out what you need to know.
Help clients maximize charitable giving
You’re in a unique position to proactively engage with clients to help them maximize their charitable giving impact during this pandemic. Learn how philanthropic leaders are taking action—and explore guidance on giving.
Insights for engaging clients
Now, more than ever, your clients may depend on you for calm and trusted guidance. Here are resources to help you stay current on the markets and communicate effectively.
Get answers to some of our most frequently asked questions.
How Schwab is handling the COVID-19 crisis
We have comprehensive plans and dedicated teams to help us address situations like this. See what we’re doing.
How Schwab protects your clients' assets
Moments like these, exacerbated by market volatility, can lead to anxiety for investors. Reassure clients and help them understand how Schwab protects their accounts.
Government agency and industry resources
Keep up with regulatory and policy responses by going straight to the source. These external resources can help you stay up-to-date as the situation evolves.
By clicking on these links, you will leave Schwab’s website.
Our team stands ready to support you and your clients.
As we navigate uncharted times together, know that we’re doing everything we can to keep you informed and ready to adapt. Remember that our digital tools are often the quickest way to initiate urgent requests, check on progress, or prepare clients for completing requests remotely.
If you have questions, we’re always here.