Protecting your clients' accounts and information is top priority

With cybersecurity in the spotlight, your clients may ask how Schwab protects their data. Use these resources to talk to your clients about data security.

According to the 2017 AT&T Cybersecurity Insights report, two-thirds of worldwide organizations surveyed said their in-house cybersecurity capabilities were adequate to protect against threats—yet nearly 80% said they had been breached within the past year.

But it’s not just big businesses being targeted. Small and midsize companies are also at risk, with 60% of hacked small and midsize businesses going out of business after six months1. As cybersecurity risks, fraud threats, and privacy concerns continue to dominate media headlines, it’s becoming more common for people to ask how their private information is being protected. In turn, your clients may now be asking how you are safeguarding their personal data.

That’s why it’s critical to reassure your clients that their information is safe.

As an industry leader, Schwab works hard to support advisors and keep investors safe. Our comprehensive approach integrates complementary tools and technologies, stringent processes and controls, and specially trained employees who are knowledgeable about current cybersecurity trends and fraud-prevention techniques. Like other firms, we try to keep our behind-the-scenes security measures and practices confidential. This makes it more difficult for fraudsters to gain an edge by understanding our tools and techniques.

Data security resources

Use these tools to lead client discussions, deepen your understanding of safeguards currently employed at Schwab to protect data, and reinforce the ways Schwab continues to invest in appropriate security measures to protect their accounts and information.

: This client brochure summarizes Schwab's data security standards and practices. It is available in print and online for you to share with your clients and can be ordered via the Business Support Center, found under the Support dropdown in the upper right-hand corner of the Schwab Advisor Center® webpage.

: If your client has additional questions after reviewing the brochure, this guide offers reminders and key points to help you further discuss Schwab's information-protection practices.

We hope these resources help you have productive client conversations about cybersecurity and help solidify your clients' trust both in your firm and in Schwab. Visit "Asset Safety at Schwab" for information about how Schwab keeps clients assets safe. 

If you're thinking about becoming an independent advisor, consider a custodian that invests in your success. Contact us to learn more about the benefits of a custodial relationship with Schwab.

Help create a culture of protection by educating your team and your clients on safe cyber practices—an important component of a successful cybersecurity program. Find more resources in the Cybersecurity Resource Center.


1. Cyberthreats and Solutions for Small and Midsize Businesses: A Framework for Mitigating Risk and Defending Your Company Against a Cyberattack, Vistage Worldwide in partnership with Cisco and the National Center for the Middle Market, 2018.