Your Dedicated Team
A custodian is only as good as its people. With a hands-on approach grounded in personal service and a “can do” attitude, the people you work with are committed to making sure you have the right tools to succeed, and helping you get the most out of those tools.
When you work with us, you’ll quickly discover that the Schwab team is actually made up of many different people and teams, all working together to meet your needs.
A Relationship Manager Who Understands Your Business
Your relationship manager learns about your unique business and helps with strategic concerns that go beyond day-to-day account servicing and operational needs.
A Dedicated Operational Service Team
As the team that you are in contact with most frequently, they are responsible for learning about and monitoring the operational needs of your business and clients.
Your Conversion Team
Using a time-tested process, the conversion team works to transfer your clients’ assets to Schwab, usually in as little as 60 days.
Product-Specific Service Teams
We have numerous service teams to provide dedicated operational support for specific products. They include teams of specialists for:
- Managed accounts
- Alternative investments
- Equity, mutual fund and fixed income trading
A Regional Presence for In-Person Service and Support
In our regional offices, we have teams available to direct you to the resources you need to run and grow your business, and to discuss the unique challenges and opportunities of doing business in your region. From the Regional Vice President to your personal Relationship Manager, the local office can provide perspectives on issues specific to advisors in your area of the country, and are also available for in-person consultations.
They will get to know you on a first-name basis, learn the unique needs of your business and recommend opportunities for ongoing practice management improvement. Most of all, they’ll be there to support you, whether that means answering your initial questions, connecting you with other advisors who have gone independent with Schwab, or helping you to build your business once you’ve converted your clients’ assets.