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6 months 3 weeks
Submitted by Marc.Jones on Mon, 10/02/2017 - 14:49

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Today's students are the future of the RIA industry. Schwab is committed to developing and driving young talent to RIA firms such as yours. Our summer internship program is one of the ways we do this. We designed the eight-week program to provide undergraduate students in financial planning programs with real-life work experience and equip them with a well-rounded understanding of the inner workings of an RIA firm.

Your opportunity

As an RIA and client of Schwab, you have the opportunity to connect with the next generation of RIA industry talent.

  • Host an intern—For interns, the time they spend at an RIA firm office is the highlight of their eight-week rotational program.  If your firm is located in the Orlando area and you’d like to host an intern in July, please contact your Schwab Relationship Manager for more details.
  • Meet the interns—We think many high-potential employees of the next generation need to better understand why working for an RIA firm is a worthy career aspiration.  Who better to hear from than you or other members of your firm?  If you would like to join the interns for an informal roundtable lunch in our Orlando office and share your perspectives and insights, please contact your Schwab Relationship Manager.
  • Hire an intern—Recruit program alumni who are interested in opportunities at RIA firms. We maintain a resume book, and your Schwab Relationship Manager can provide you with more details.

What do RIA interns learn at Schwab?

Through a series of rotations, interns gain experience in areas such as Schwab's role as a custodian, client service and support, trading support, portfolio construction, and financial planning. The following summary provides a sample of the various rotations and training sessions from our most recent program. Each week is different and has been designed to build upon the lessons of the prior weeks.

Week 1 Intern orientation & RIA overview
  • Schwab history, strategy, culture, and differentiators
  • Client onboarding and relationship management; client experience and client loyalty
  • Introduction to the RIA model; RIA Benchmarking; economic model
  • Develop facilitation and presentation skills; complete advisor case study exercises; attend presentations and discussions with RIAs (ongoing throughout the 8 weeks)
     
Week 2 Advisor Custody and Trading client experience
  • SchwabAdvisorCenter.com overview
  • Quality client experience support call training
  • Introduction to service teams; Advisor enrollment
  • Effective email communication; networking and consultative skills, elevator pitch 
Week 3 Schwab Advisor Services™ client support
  • Schwab Alliance; eAuthorization and eSignature
  • Complex and managed accounts, alternative investments Schwab Charitable; compliance; cybersecurity; personal brand 
Week 4 Technical skills development 
  • Overview of Chares Schwab Investment Advisory Operational Due Diligence and Charles Schwab Investment Management
  • Schwab Managed Portfolio Team, operations, and research; Salesforce
  • Service with Emotional Intelligence; the power of micro-messages
Week 5 RIA firm on-site experience rotation
  • Firm introductions and office tour; technology scorecard
  • Overview of firm’s operations, business and service models, client experience, and marketing 
Week 6 Portfolio consulting & financial planning
  • Portfolio consulting overview and construction; financial planning overview and case study
Week 7 Trading
  • Equities; mutual funds; options; ETFs; trading platforms; introductions to Alliance and International teams
  • Schwab Performance Technologies®/PortfolioCenter© overview
  • Mock-client interviews
Week 8 Professional development
  • Resume writing; mock interviews
  • Presentation preparation and practice; final presentations to Schwab Advisor Services senior management 
Weeks 1-8 Final presentation development
  • Understand the concept of firm differentiation and its value
  • Research industry growth projections and potential effects on the marketplace
  • Develop innovative ideas that will enable the success of future RIA firms
  • Collaborate with teammates to prepare and deliver an engaging presentation

Why hire alumni of the Schwab Advisor Services RIA Internship Program?

Alumni of the Schwab Advisor Services RIA Internship Program have gained a comprehensive understanding of and training in the RIA model and custodial relationship. These driven individuals also bring real-world work experience within an RIA firm. If you custody with Schwab, you can leverage our RIA Intern Program Alumni Resume Book to help source your next hire. The alumni resume book lists individuals who have completed our intern program and are now actively seeking employment with RIA firms.