What's New: Schwab Alliance

Schwab Advisor Center® has digital tools and resources to help you onboard new relationships, support your clients, and scale your business. Below you can learn about the latest enhancements and resources, or explore recent updates by clicking on a topic.

Overview

Schwab Alliance is a version of the schwab.com website customized specifically for clients of advisors. You can customize it with your firm's branding, choose the information your clients see, and more. Most importantly, Schwab Alliance is the key to empowering your clients to electronically approve everything from new accounts to move money transactions.

Use these resources to get an overview of the tool; continue scrolling to see the latest enhancements.

July 2021 (0621-1XF4)

Overview: Schwab Alliance

New Schwab Alliance resources for you and your clients

New resources are now available to help you and your clients get acquainted with the Schwab Alliance experience.

Schwab Alliance Support Guide. The support guide offers a detailed look at the Schwab Alliance experience, along with tips to troubleshoot the most common client questions.

Schwab Alliance Planning Guide. The planning guide provides best practices for identifying clients who are not yet enrolled in Schwab Alliance, along with tips and sample communications for making the process as easy as possible—even with less tech-savvy clients.

Client Learning Center companion guide. The companion guide offers a quick overview of the Client Learning Center, a resource to help onboard your clients to Schwab technology.

These resources and more are available on both the Digital Jumpstart page, and the brand-new RIA EdCenter Digital Learning Center.

April 2021 (0421-1NKM)


Clients can now vote and view proxy notifications across all accounts

A new page is being added to both the Schwab.com and SchwabAlliance.com websites that lets clients view and vote on proxy notifications across all their accounts, including those managed by advisors.

Previously, clients were only able to view proxy notifications on a security-by-security basis and had to review and vote on each one individually. The new experience provides a convenient, at-a-glance perspective on all current proxy notifications for both domestic and foreign securities, letting clients quickly and easily review and vote on any or all issues that interest them. Once the proxy vote has been recorded, the system notes that as well.

Because these votes are available only to the owners of these securities, this page will not appear in advisors’ views on Schwab Advisor Center®.

March 2021 (0321-12NZ) 

Corporate actions

A companion guide to help you introduce the Client Learning Center

Onboarding your new clients can sometimes feel overwhelming. But walkthroughs of product experiences can quickly help your clients understand the value you deliver, where to go to get information, and how to perform tasks that can set them up for long-term success. That's why we created the Client Learning Center.

The Client Learning Center is a website built for your clients that explains Schwab's technology, safety measures, and role as a custodian. It also provides step-by-step instructions and demos to explain processes like account opening and eAuthorization.

In order to help you introduce the Client Learning Center, we created a companion guide that you can use to provide an interactive walkthrough of the site's most important features.  The companion guide provides a detailed overview of the Client Learning Center's site navigation and includes screenshots and commentary to help you with your narrative.

March 2021 (0321-12NZ) 

Client Learning Center

Advisors share how leveraging technology allows them to focus on clients

Advisors are investing in technology more than ever. According to the most recent Independent Advisor Outlook Study, 71% of firms are investing in new technology in 2020. Of these, more than half are adopting technology more rapidly than they had originally planned because of the COVID-19 pandemic and the need to virtually connect with clients securely and efficiently.

Although it's clear that technology is playing an increasingly important role in helping firms take on unexpected challenges and deliver exceptional client experiences, the path of evolving from paper-based to digital processes is different for each firm. To hear firsthand how firms of all sizes are using technology to automate workflows and drive scale, explore these videos featuring technology strategy insights and tips from your peers.

November 2020 (1120-0ZE9)

Explore these videos featuring technology strategy insights and tips from your peers.

Unlock more digital workflows by using Schwab Alliance

Right now, we are all doing more online—including your clients. That's why it's a great time to make sure your clients are enrolled in and active on Schwab Alliance. Designed specifically for clients of advisors, this platform is the key to unlocking more of Schwab's digital workflows so that you can work with clients to efficiently and securely open accounts, move money, and more. When you incorporate Schwab Alliance into your client onboarding and engagement strategy, you'll spend less time printing documents and chasing down signatures and reduce errors and delays.

The resources below can assist your clients with Schwab Alliance enrollment and usage:

  • Watch a recorded webcast that provides an overview of the platform and how to get clients up and running, plus strategies for using digital tools with your clients who already have Schwab Alliance credentials.
  • Explore the Client Learning Center, a website designed for you to share with your clients. It provides simple visual instructions that make it easy for clients to leverage Schwab's digital tools to access account information, approve your requests, and more.
  • Download the enrollment guide, which gives your clients who are new to Schwab Alliance step-by-step instructions for setting up desktop or mobile access.

To learn more about how Schwab Alliance can support your firm and to stay updated on the latest enhancements, visit the What's New overview page.

October 2020 (1020-09L5)

The Client Learning Center offers your clients a wealth of Schwab Alliance information created just for them, including step-by-step guides, visual instructions, and videos.

(0222-2KLH)

For advisor use only. For general educational purposes.

Any investments reflected are for illustrative purposes only and are not intended to be nor should they be construed as a recommendation to buy, sell, or continue to hold any investment. Screen shots are for illustrative purposes only, may be historical in nature, and should not be used as a basis for any investment decision.

Schwab Advisor Services™ includes the custody, trading, and support services of Charles Schwab & Co., Inc. (“Schwab"), a registered broker-dealer and member SIPC, and the technology products and services of Performance Technologies, Inc. (“PTI”). PTI and Schwab are separate companies affiliated as subsidiaries of The Charles Schwab Corporation, but their products and services are independent of each other. PTI’s integration solutions integrate data about accounts custodied at Schwab.

API integration is available through Schwab OpenView Gateway®, which is provided by PTI. Single sign-on is provided by PTI. Daily data files and trading integration are available through Schwab. Schwab OpenView Gateway® and Schwab OpenView MarketSquare™ are services of PTI.

References to third parties (whether such parties are vendors participating in a service of PTI or independent advisors using a service of a participating vendor) are not an endorsement or recommendation of, or an opinion (favorable or unfavorable), or advice about, or a referral to any product or service of any third party. Advisors are solely responsible for evaluating, selecting, and purchasing products and services offered by third party vendors. Unless indicated otherwise, third parties are independent and not affiliated with PTI or its affiliates.

Schwab Performance Technologies® ("SPT") provides technology solutions to independent investment advisors, while Schwab provides them and their clients with custody, trading, and related support services. SPT and Schwab are separate companies affiliated as subsidiaries of The Charles Schwab Corporation, but their products and services are independent from each other.

Schwab Advisor Portfolio Connect™ is a product of SPT.

Institutional Intelligent Portfolios (“IIP”) is a technology and service platform made available by SPT to independent advisors who maintain a business relationship with Schwab Advisor Services.

Charles Schwab & Co., Inc. and Charles Schwab Bank are separate but affiliated companies and subsidiaries of The Charles Schwab Corporation. Brokerage products, including the Schwab One® brokerage account, are offered by Charles Schwab & Co., Inc., Member SIPC. Deposit and lending products are offered by Charles Schwab Bank, Member FDIC and an Equal Housing Lender.

Schwab affiliates earn revenue from the underlying assets in Institutional Intelligent Portfolios® accounts. This revenue comes from managing Schwab ETFs™ or Schwab Funds® and providing services relating to certain third-party funds that can be selected for the portfolio, and from the cash feature on the accounts. Revenue may also be received from the market centers where ETF trade orders are routed for execution. Tax-loss harvesting is available for clients with invested assets of $50,000 or more in their Institutional Intelligent Portfolios account. Clients must be enrolled to receive this service. Cash balances held in the Sweep Program at Schwab Bank are eligible for FDIC insurance up to allowable limits per depositor, per account ownership category.